Here at Dediserve we take extreme pride in delivering an extremely resilient, reliable platform, at a great price, with class leading support and service. We work very hard to do our best for our customers and exceed expectations.
Here is a sample of just some of the feedback we’ve received from our valued customers that they have allowed us to share!
If you have feedback for us, drop us a line, or add a comment to this blog
“During our advertising campaigns and segments on TV, dealing with massive traffic spikes used to be a nightmare. With Dediserve’s cloud management platform and scaling techniques our life is made much easier. The team at Dediserve have also provided us with a first class support service ensuring any issues are dealt with quickly and effectively.”
Abbas Bari, Managing Director, iclothing.ie
“I recently moved most of our domains to a cloud server from Dediserve. I have found the service very reliable and easy to get up and running. The support staff are very friendly and helpful, and are very quick at assisting with any of the questions or problems I encountered. I would definitely recommend Dediserve to anyone!”
Paul Bailey ICT Manager, Bard Na Gleann
“We recently moved our complete hosting infrastructure to the Dediserve cloud and it has been one of the best decisions we have made in a long time. The level of customer support, technical advice and efficiency of service is outstanding. We only expect of relationship with Dediserve to grow and we envisage being a happy Dediserve customer for a long time to come. I have no hesitation in recommending Dediserve to any potential client – whether you are a SME or a large corporate customer, Dediserve can customise their packages to suit you. A+++ service, well done and thanks”
Eamonn O’Raghallaigh Online Strategy Lead, LifeScience Recruitment
“This is web hosting as it should be. Fast, scaleable and stable, cutting edge and in the cloud. Support requests are responded to quickly by experts with their feet most firmly on the ground and there is transparent billing. My wish list is complete.”
Paul Keane Owner, Graphics IT
From Account Sign-Up, to Building and getting your LAMP Stack cloud server online – In Only – 4 minutes and 10 Seconds – dediserve’s cloud platform – for when you need a server now!
Resell Cloud Machines and VPS on our cloud, entirely whitelabel, under your own Brand, with full automation!!
We’re very excited to announce that you can now install a Dediserve module for the very popular Host Billing and automation platform – HostBill – http://hostbillapp.com/
The module allows Cloud Virtual Data Centre clients to fully automate billing, provisioning and management of cloud machines for their end users, and gives your customers the same control panel management options that dediserve presents to our retail clients.
You can grab a copy from here:
https://billing.dediserve.com/?cmd=downloads&action=category&id=1
The module allows you to easily provision servers for your customers, and fully automate recurring billing, upgrades, downgrades, etc.
Please don’t hesitate to contact us if you need any more information, or would like to set up a live trial!
Over the christmas period we rolled out, as part of our new control panel, our cloud based DNS platform , which is now available free to anyone with a dediserve account – sign up here for free
ns1.dediserve.com – 212.78.238.131
ns2.dediserve.com – 109.123.101.25
ns3.dediserve.com – 216.119.146.43
Key features include:
Geographically redundant Cloud DNS – the servers are in Dublin, London and Atlanta Georgia, USA for the fastest, most reliable DNS offering possible.
FREE – no charges for zones – put as many domains on our cloud DNS as you need
Complete control – add, edit and control as many zone types as you need
Easy – just add the domain, paste in the IP of your cloud machine, and the system sets everything up for you
We’d also like to remind you that LiveChat and Email support have been available 24/7/365 since October, including every day of the holidays – we’re here to help!
We’re delighted to announce the re-launch of the shared hosting & domain name website of Aventure - www.aventurehost.com. Offering the first shared hosting cloud platform in the country, aventurehost offers world leading shared hosting and domain name services, backed up by the world class support team that has been helping customers for the last seven years.
With prices starting from only £2.95 per month, everyone can now avail of all the reliability and redundancy of our cloud based platform. Managed by the world leading cpanel control panel, the new aventure shared hosting cloud platform will allow your business to enjoy the benefits of cloud hosting at a very affordable price whilst also providing you with the platform to expand your online offerings easily as you grow.
All existing customers have now been migrated to the new platform.
Dediserve is delighted to sponsor Aidan Mc Crory in helping to raise much-needed funds for the Alzheimer’s Society, by doing the Machu Picchu Trek. This is an very worthwhile cause and we were very happy to be able to help out , you can donate online on the Alzheimer’s Society website . Congratulations to all who took part and made it to the top.
Acquisition to provide springboard for expansion into wider UK market
Dediserve, a fast-growing cloud computing firm, has announced that it has acquired web-hosting provider AventureHost as part of its strategy to develop a strong position in the UK cloud-computing market.
Based in central Belfast, AventureHost has been trading for over seven years and is the second largest web-hosting firm in the North with a reputation for delivering a high-quality service backed by first-rate customer support.
AventureHost has four staff and a customer spread ranging from private individuals and sole operators to technology firms and large UK banks.
Aidan McCarron, MD of Dediserve, says the acquisition will give his company an instant physical presence in the Northern Irish market and will deliver economies of scale as AventureHost’s infrastructure and customers are migrated over to Dediserve’s cloud platform.
He adds that it will also provide a significant springboard to the wider UK market.
“The acquisition provides the legal, financial and technical support frameworks that are needed to expand into the UK. It means we can make subsequent UK acquisitions and quite rapidly integrate those customers within our cloud platform without having to reinvent the wheel.”
The founder and MD of AventureHost, Richard Kennedy, is staying on as Group CTO of Dediserve, responsible for its cloud infrastructure and for managing the technical integration of any future acquisitions. The other three staff members are also staying on.
According to Kennedy, continuity was a major factor in his decision to sell to Dediserve.
“We had previously been approached by other companies but I wasn’t convinced. It came down to trust; it needed to be someone who I knew would take care of the business going forward, who would look after our customers well. That’s why I chose Dediserve and that’s why I wanted to stay on. We are bringing a huge amount of experience to a brand new company.”
Kennedy adds that the newly merged firm will be well positioned to expand in the NI market.
“The Northern Irish hosting market is saturated and has been for many years. The merger will give us access to a huge number of modern resources that will allow us to target the cloud computing market here.
“There is a significant opportunity because the market is undeveloped and there is no competitor I am aware of that has a proper cloud infrastructure.”
Not a day goes by that we don’t get asked ‘What is cloud computing?’ – as well as lots of other questions!
In short, there are lots and lots of definitions, but the simplest one we like of the general term is;
“Technology delivered as a service over the internet”.
This covers everything from SAAS (software as a service) like Facebook, Google Apps, Salesforce, to IAAS or Infrastructure as a Service (like the service provided by Dediserve) and lots of things in between.
We define ‘our’ Cloud Service as;
“low-cost, enterprise cloud infrastructure as a platform for secure, compliant IT services and applications”
In other words, we’ve taken over ten years experience in building hosting platforms for websites, ecommerce, applications and data, as well as more than three years experience in building and running an enterprise cloud platform, and applied it to a low cost, super easy to use solution that small business can readily adopt and run with. Leave the complexity, need to change how you work and unpredictable costs at the door, we’re all about easy!
Here’s a few more things we’ve been asked in the last few months!
Where is my data stored? What about privacy and data protection?
Dediserve are based in Ireland and the UK and all data is safely stored in Dublin, Ireland,home to ebay, amazon, google and more. By being an Irish company and holding our data in Ireland in the EU, you can be assured of complete privacy of your data, without being subject to the Patriot acts or similar US or UK based legislation. We are registered with the Data Protection commission.
Isn’t cloud computing billing hard to predict? Will my bills fluctuate?
No. Dediserve are all about simplifying the cloud experience for small business. With our cloud platform you pay a simple fixed amount every month, but can still flex up and down any time you require, the change is simply reflected in your next bill. Complete control, complete predictability, complete visibility. Never stress about your next cloud bill again!
Is dedicated hosting or colocation cheaper in the long run?
Dediserve cloud hosting is designed to be more cost effective than any alternative. With no capital expenditure or maintenance to worry about, no charges for power, cooling, connectivity, transit and everything you need including for a simple, low monthly fee, you can realise significant savings by migrating your dedicated servers, collocated infrastructure, virtual servers and even shared hosting accounts to the dediserve cloud.
Is this very technical or hard to use?
Our easy to use control panels have been designed specifically with small business users in mind. We have API’s and more ‘complicated’ cloud stuff for the techies, but you can do absolutely everything you need via an extremely simple, yet powerful, web interface. Backed up by our 24/7 availability and friendly support, you don’t have to be technical to make the savings in the cloud!
Do I have to contract for an extended period to get these prices?
Absolutely not. Dediserve is all about simplicity. We believe our services, service and price to be good enough to retain your business month after month. There are no contracts, no commitments beyond what you pay for each month and you can change or leave at any time. Unlike other cloud solutions, we don’t lock you in, or put your data in propriety formats to lock you in technically either.
Are the resources guaranteed? I have a ‘Burstable’ VPS at the moment?
We use the industry leading Xen virtualisation platform, the most common platform in cloud environments. With Xen, there is no overselling, so when we allocate 1GB of ram to a customer, we can’t sell that ram to anyone else. This means that you get exactly what you are paying for, and those resources are guaranteed to you at all times. There is no contention nor competition for resources on the server, ensuring at all times a predictable performance level from your cloud machine.
Have another question? We’re on livechat, at the end of the phone or email around the clock. We’re also happy to meet you, at our place or yours, and have a conversation around how moving to dediserve can save you a significant amount of your IT and hosting budget, while hugely improving the service you receive.